The story of "Elf the Musical" begins one fateful Christmas Eve, when an orphaned baby boy accidentally crawls into Santa's sack of toys. When he's discovered upon Santa's return to the North Pole, a childless elf volunteers raise him. But growing up, Buddy the Elf, being human, doesn't fit in very well. So, when Buddy's birth father is discovered living in New York City, Buddy is dispatched from the North Pole to live with him. Once there, he thaws the hearts of gruff New Yorkers, and helps the Big Apple rediscover the true meaning of Christmas.